Pingdom Adds FREE Website Monitoring
Being in the hosting industry, one of the key elements of hosting is uptime and availability. Trust us when we say this is VERY important. We spend a lot of money on making sure that if problems occur, there is a fail over. If the fail over, fails over – There is a “Plan C”. In order for us to know the moment a server becomes unresponsive, or if part of the network is having issues – We use monitoring.
Having support staff available 24/7 is one thing – They can answer customers queries, keep the information flowing and resolve problems. However, Not always can support staff fix the problem sitting at their desk. Sometimes systems administrators and network engineers need to be dispatched to the data centre at 3am on a Sunday morning, And lets face it – we can’t all work 24 hours a day. So the best way for all of our staff to know when an issue arises is via Instant SMS alerts. To do this, we use a particular service called Pingdom.
Pingdom monitor our network/servers and their response times from multiple locations, and send us SMS alerts when something goes wrong. This allows all of our staff to be aware, the exact moment a server goes down, no matter where we are. Now, they have opened up a new type of account which allows you to monitor your website for free. Part of this package includes 20 Free SMS credits per month.
We recommend you give it a go, Especially if you want to sleep at night – knowing that someone is keeping an eye on your website.
Pingdom: www.pingdom.com
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